UK Shipping & Delivery Policy

We know that stable inventory turnover is the lifeblood of your retail business. That is why we have built a streamlined, direct-to-UK logistics network, ensuring your wholesale tea arrives fresh, on time, and without any customs hassle.

Delivery Timeframe: 8 - 11 Days We exclusively serve the UK market with a highly optimized route. From the moment your order leaves our tea factory in China to the moment it arrives at your UK shop, the standard timeframe is strictly 8 to 11 days.

How Our Delivery Works:

• Direct from Source: Your order is freshly packed at our factory and dispatched within 24 to 48 hours.

• 100% Hassle-Free Customs (DDP): We ship all UK orders under DDP (Delivered Duty Paid) terms. This means we handle all import clearance, duties, and paperwork. The price you pay at checkout is the final price. No hidden fees, no customs delays, and no importer headaches for you.

• Trusted Local Delivery: Once your tea lands and clears customs in the UK, it is immediately handed over to our trusted local partners—Royal Mail or DPD. You will receive a local tracking number for reliable, trackable, door-to-door delivery.

Order Tracking As soon as your order is dispatched, you will receive a tracking link. You can monitor its journey from our factory all the way to your UK doorstep.

If you have any specific delivery instructions for your shop or warehouse, please leave a note during checkout or contact our support team.