Privacy Policy

At China Tea Source (chinateasource.com), we respect your privacy and are committed to protecting your business and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring our UK wholesale partners can trade with us in complete confidence.

1. Information We Collect To facilitate smooth wholesale transactions, we collect necessary information when you register an account, place an order, or contact our support team. This includes:

• Business name and contact person

• Email address and phone number

• Shipping and billing addresses

• Note: We do not store your raw credit card information. All payments are processed securely through encrypted, PCI-compliant third-party payment gateways (SSL technology).

2. How We Use Your Information We use your data strictly for business operational purposes:

• To process and fulfill your wholesale tea orders quickly.

• To coordinate our DDP (Delivered Duty Paid) customs clearance and UK local delivery.

• To send you order confirmations, tracking updates, and essential customer support communications.

3. Data Sharing & Security We will never sell, rent, or trade your information to third parties for marketing purposes. We only share the minimum necessary data with trusted service providers to fulfill your order, such as:

• Logistics and courier partners (e.g., Royal Mail, DPD).

• Customs brokers to ensure your DDP shipments clear smoothly.

• Secure payment processors.

All personal data is stored in a secure environment protected by strict technical measures and SSL encryption to prevent unauthorized access.

4. Your Rights (UK GDPR Compliance) As we proudly serve the UK market, we respect your data rights. You have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise these rights or manage your account data, please contact us.

5. Contact Us If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us at: Email: message@chinateasource.com